There is a new food delivery service in town…

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There is a new food delivery service in town… How David is taking on Goliath by encouraging local businesses to join forces!

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Have you heard the news? There is a new food delivery service in town called, NoCo NOSH and it is the only local restaurant-owned and operated food delivery service in Northern Colorado. Restauranteurs from Fort Collins, Loveland, and Greeley have joined forces to launch a new delivery food service to compete with the big boys like Door Dash and Grubhub.

Launched in January 2019 when a number of area restaurant owners formed a restaurant-owned delivery service focused on local independent restaurants. Jon Sewell of Iowa City, founder of CHOMP Delivery, assisted the Northern Colorado group of restaurant owners in bringing together a similar venture to the NoCo region.

Sewell started CHOMP Delivery months after behemoth online and mobile food-ordering company Grubhub bought the OrderUp service operating in Iowa City and proposed to double commission rates it charged restaurants in the area. A former health care executive and owner of a restaurant in Iowa City, Sewell saw an opportunity to set up a model familiar to him in the health care setting: a business owned by some of the main stakeholders involved (in that case, hospitals using medical services such as a mobile MRI machine). Sewell approached some of the main restaurants in town to become co-owners of CHOMP Delivery.

Jump to January 2019 and so far, with Sewell’s assistance, over 50 of the most iconic Northern Colorado restaurants have become co-owners of NoCo NOSH, and although only owners get a seat on the board, any restaurant can be on the NoCo NOSH platform. The restaurant owners who created NoCo NOSH believe in creating a fair and sustainable alternative to the companies that are setting the tone of food delivery nationwide.

NoCo NOSH owners believe that food delivery is an extension of the service they provide in their own restaurant. They believe that restaurant owners themselves should be involved not only in the decision-making of the delivery of their food, but they should also be charged commission rates that are fair and sustainable, and not the current national rates, which are way above most independent restaurants’ margins.

Since third-party delivery services create so many issues with customer service, NoCo NOSH will focus on customer experience and aim for total customer satisfaction. Unlike the national firms that rely on call centers located in Chicago or San Francisco (or even overseas) for customer service support, NoCo NOSH will employ residents on the Front Range to resolve any restaurant or customer issues related to its service. Because they believe in the importance of keeping the millions of dollars generated through online food delivery in their own community—not in the pockets of the venture capital firms that fund the national delivery companies—all the restaurants that co-own the new platform will only be available on the NoCo NOSH platform.

NoCo NOSH began offering delivery services in mid-April with a soft opening and it now has over 20 restaurants active with another 50 waiting to come on the service.

You can download the NoCo NOSH app in both Google Play and Apple stores and if you use the coupon code: 10CSU you can receive $10 off your first order! Visit www.noconosh.com for more information.

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