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ACNS combats phishing with extra layer of email protection

If that $20 per hour dog-walking job seems too good to be true, it is probably spam. 

To combat increased instances of spam and phishing email attacks, Colorado State University’s Academic Computing and Networking Services launched the Microsoft Advanced Threat Protection for Office 365 on Oct. 21. This will only impact students who use Office 365 for their CSU email. 

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“What this advanced protection does is, really, any attachment that comes in as an email, Microsoft will scan that attachment,” Dave Hoffman, ACNS project manager, said. “It protects us from some phishing and malware attacks that happen.”

ACNS member Lance Baatz said this will not affect students using their Gmail accounts because Gmail has a robust spam filtration system in place and does not offer any security add-ons like Microsoft. 

We have more sophisticated attackers, and they are crafting social engineering that is really manipulating our users, unfortunately.” -Kelly Poto, cybersecurity internship coordinator

Since Office 365 is a more common platform for large organizations, it is highly targeted,” Information Security Officer Steven Lovaas wrote in an email to The Collegian. “That is, some attacks are specifically crafted to evade default Office 365 protections.” 

Lovaas said that both email platforms catch about 90% of malicious emails by default.

Most attacks come through embedded links or attachments. If the ATP software scan determines the content is safe, the email will look normal. When it detects a security threat, it will alert the user.

A screencap of an email being scanned for malware.
An example of what the Colorado State University Office 365 emails will look like while the Microsoft Advanced Threat Protection scans the email content. (Photo courtesy of Dave Hoffman)

“It will take Microsoft a minute or so to scan the email, and if everything’s safe, it just returns to normal, and people may not even notice that it happened,” Hoffman said. “These things take place in the background for every link and every attachment that comes through.”

Baatz said most attacks that come through automatically go to the spam folder, and ATP will provide students with an added layer of protection for sophisticated attacks that do appear. He said ACNS will monitor ATP’s effectiveness, but they know it will not stop every attack. 

“There’s potential for looking at additional layers of security — things like multi-factor authentication that might require people, when they log into an email, to get a notification from their phone … to ensure their identity,” Baatz said.

Spam and phishing attacks may not be obvious. Hoffman said that with more sophisticated attackers, the attacks look like they are coming from classmates, faculty or administrative offices on campus. 

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A link in an email may appear to connect to a CSU login portal or a friend’s favorite blog, but once the user clicks on this link, it sends them to a fake website that will collect their information or download malware onto their computers. 

Hoffman recommends caution and review when opening emails and attachments.

“Really, to me, it’s an expectation thing,” Hoffman said. “Are you expecting an email from this sender? Are you expecting an attachment? Are you expecting links from them? If you’re not expecting it all, our recommendation is to just delete them.” 

Baatz said ACNS is aware of the increase in spam attacks over the last few years and actively responds to spam reports to ensure student privacy and safety.

“We have more sophisticated attackers, and they are crafting social engineering that is really manipulating our users, unfortunately,” said Kelly Poto, the cybersecurity internship coordinator. “I think that user education is probably one of the best ways that we can combat that.”

Serena Bettis can be reached at news@collegian.com or on Twitter @serenaroseb

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About the Contributor
Serena Bettis
Serena Bettis, Editor in Chief
Serena Bettis is your 2022-23 editor in chief and is in her final year studying journalism and political science. In her three years at The Collegian, Bettis has also been a news reporter, copy editor, news editor and content managing editor, and she occasionally takes photos, too. When Bettis was 5, her family moved from Iowa to a tiny town northwest of Fort Collins called Livermore, Colorado, before eventually moving to Fort Collins proper. When she was 8 years old, her dad enrolled at Colorado State University as a nontraditional student veteran, where he found his life's passion in photojournalism. Although Bettis' own passion for journalism did not stem directly from her dad, his time at CSU and with The Collegian gave her the motivation to bite down on her fear of talking to strangers and find The Collegian newsroom on the second day of classes in 2019. She's never looked back since. Considering that aforementioned fear, Bettis is constantly surprised to be where she is today. However, thanks to the supportive learning environment at The Collegian and inspiring peers, Bettis has not stopped chasing her teenage dream of being a professional journalist. Between working with her section editors, coordinating news stories between Rocky Mountain Student Media departments and coaching new reporters, Bettis gets to live that dream every day. When she's not in the newsroom or almost falling asleep in class, you can find Bettis working in the Durrell Marketplace and Café or outside gazing at the beauty that is our campus (and running inside when bees are nearby). This year, Bettis' goals for The Collegian include continuing its trajectory as a unique alt-weekly newspaper, documenting the institutional memory of the paper to benefit students in years to come and fostering a sense of community and growth both inside the newsroom and through The Collegian's published work. Bettis would like to encourage anyone with story ideas, suggestions, questions, concerns or comments to reach out to her at editor@collegian.com.

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