New Aggie Village remains unfinished, residents report satisfaction despite issues

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It was a rush this summer for workers to complete Colorado State’s largest-ever housing complex, the Aggie Village apartments, in time for the set resident move-in date of August 8.

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As fall semester classes begin August 22, final touches and troubleshooting are still occurring around and among the buildings’ new residents.

“As with any new construction and a busy move in with hundreds of new residents, there are some spots that our crews will be touching up and some areas that are still receiving final touches,” Hosam Ahmad, assistant director of Apartment Life, wrote in an email to the Collegian. “We were very open with students about what to expect with new construction.”

Several students have reported filing work orders with Housing and Dining Services for help fixing unresolved issues with their apartments, but some reported being satisfied with their Aggie Village experience thus far.

Kristin Trainor, a sophomore student, said she has had multiple issues since moving in August 8.

“While we were moving in, like bringing boxes in, the lady came in with a ladder and the curtains,” Trainor said. “So we were trying to move in and maneuver around her, and she was maneuvering around us. She was really nice, it was just kind of awkward.”

Trainor listed several issues that came with her room, including missing window cranks, a thermostat that does not operate correctly and a blockage in the shower drain that caused water to build up in the bottom.

“I guess a lot of people had this problem too, I was talking to all the people I saw,” Trainor said.

Five-minute showers were the max, Trainor said, or else the water would go over the edge and flood the bathroom. The shower drainage issue was not resolved for a week, she said.

The biggest problem that Trainor encountered happened the day following the shower being fixed.

“My washer broke, and it flooded a good part of my floor,” Trainor said. “It was pretty bad.”

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The washer was reportedly off at the time, and the puddle on the carpet nearly reached her bed. Maintenance workers arrived by 9 a.m. the next morning to clean it up, Trainor said.

According to Ahmad, a dishwasher also leaked in a staff apartment due to a bad pump, and there was a minor water leak in the apartment above that. Both issues have been fixed, he wrote in an e-mail to the Collegian.

Trainor said she was annoyed over the inconveniences, but also happy with the interactions she had with Aggie Village employees during the process of getting things fixed.

“Right now, the bads overpower the goods of the apartment… but the people have been really nice about it,” Trainor said. “You can tell they actually really want to help.”

Sophomore student Maddie Johnson reported water damage to the ceiling of her room near a fire sprinkler. She said she was not very concerned, however, and said she would file a work order soon.

“It’s not too bad,” Johnson said. “I’m not too worried about it.”

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Drake Bruner, a sophomore, said that he was slightly inconvenienced during his move-in on August 13 when the water for his washing machine was not yet turned on.

Jack Harrington, a sophomore, said his apartment had come without a set of shelves, but that he was satisfied overall.

Harrington said that his only gripe was with the Aggie Village parking permit, which he said is the same price as a residence hall permit, but does not allow users to park at the University Center for the Arts. Harrington, who is majoring in music, said he received a “nasty ticket” in the past week due to the issue.

“But the building, the facility, is amazing, and the construction has been construction,” Harrington said.

Harrington added that he had not found the construction noise to have been loud during his stay.

“Our interactions with residents have been very positive and students have been telling us they are really enjoying their apartments and community spaces,” Ahmad wrote.

The academic space in the first floor at Walnut is still being worked on and is scheduled to be ready for Spring 2017.

“The feedback from students and their families during opening was very positive… We are pleased that such a large complex has opened so successfully,” Ahmad wrote.